East SOS vacancy announcement: Protection Officer (Kharkiv)

The Charity Foundation “East SOS” has been uniting those committed to Ukraine’s future since 2014. With the onset of russia’s full-scale invasion, we have significantly expanded our efforts to assist and protect as many victims of russian aggression as possible. Our core values are equality, tolerance, and humanity – reflected both in our work and in our team culture.

We operate across government-controlled areas, providing evacuation and accommodation services, renovating shelters and IDP centers, documenting possible war crimes, implementing educational programs, delivering humanitarian aid, conducting monitoring visits, advocating for systemic changes, and offering legal and psychological support. Our regional psychosocial and legal support teams are active in Kharkiv, Vinnytsia, Zaporizhzhia, Dnipro, and Mykolaiv.

If you are ready to contribute to our mission, we would be glad to hear from you.

We are looking for a Protection Officer:

• Kharkiv (on-site);
  
• travel to hromadas (communities) and the transit center in Lozova required;
  
• remuneration discussed during the interview.

Key responsibilities:

1. The East SOS psychosocial and legal support hub “Zatyshno Space”:

• assessing needs, developing, and implementing support plans for people affected by war;
  
• providing social counseling and delivering social-focused activities;
  
• coordinating with the team and social services;
  
• maintaining documentation and preparing reports;
  
• providing counseling to veterans and families of servicemembers, veterans, deceased, captured, or missing persons.

2. Transit center in Lozova:

• conducting initial consultations, providing basic support, and offering psychosocial counseling to evacuees;
  
• providing information on available services and resources at the transit center, in the receiving hromada, and through partner organizations;
  
• supporting people in crisis, including providing psychological first aid and accompanying to collective sites;
  
• counseling on social rights, assistance, and relocation options.

3. Emergency response in Kharkiv:

• providing prompt assistance to people affected by attacks;
  
• responding to crisis situations;
  
• offering psychological first aid and counseling on access to social services.

4. Outreach counseling and training in hromadas of Kharkiv Oblast:

• conducting outreach visits for information and counseling purposes;
  
• providing social support to beneficiaries in hromadas and delivering trainings for local actors and partner organisations.

What we expect:

• 2+ years of professional experience;
  
• degree in social work or a related field;
  
• experience working with people affected by trauma or belonging to vulnerable groups;
  
• familiarity with applicable legislation in social work and human rights;
  
• experience working in crisis centers or similar non-governmental organizations is an advantage;
  
• a valid driver’s license is an asset;
  
• experience in maintaining documentation and preparing reports;
  
• adherence to ethics, confidentiality, and professional conduct;
  
• willingness to participate in training, workshops, and supervisions for professional development.

What we offer:

• meaningful experience;
  
• training and support throughout the project;
  
• competitive remuneration;
  
• warm, friendly environment with open and supportive colleagues;
  
• access to internal services.

Please send your CV and a short motivation letter with links to your social media to hr@east-sos.org. Kindly include “Protection Officer in Kharkiv” in the subject line.

If this opportunity is not the right fit for your experience, please don’t be discouraged. We will keep your CV in our talent pool and may contact you for future roles.

Thank you for your interest and for helping to share this opportunity.