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Psychosocial direction

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Mission

Psychosocial support offers both social and psychological assistance, with legal counseling available upon request. Individuals seeking help can also participate in our thematic events. We strive to create a safe and supportive environment for anyone in need of help to navigate difficult times.

Our team consists of experienced professionals with the necessary skills and a strong commitment to helping others adapt to the challenges of war. Team members continuously develop and enhance their expertise to better support those in need.

Achievements

37 000+
individuals engaged in psychosocial assistance
6
Safe Spaces (Zatyshno space) operated across different regions of Ukraine
14 000+
individuals received assistance at Zatyshno space centers
23 400+
individuals supported by mobile psychosocial teams
4 000+
support events organized within the Zatyshno space network
Перейти до проєкту Psychosocial Support for Women, Girls, and Program Staff
Psychosocial Support for Women, Girls, and Program Staff

Psychosocial Support for Women, Girls, and Program Staff

The project "Psychosocial Support for Women, Girls, and Program Staff" is part of the partners' project "Point 7: Promoting Social Cohesion in Ukraine." It is aimed at expanding the range of services available to women and girls in safe spaces called "Zatyshno space"
Завершений
Перейти до проєкту Ukraine Response Consortium: Providing Intersectoral Humanitarian Assistance to Conflict-Affected Populations in Ukraine
Ukraine Response Consortium: Providing Intersectoral Humanitarian Assistance to Conflict-Affected Populations in Ukraine

Ukraine Response Consortium: Providing Intersectoral Humanitarian Assistance to Conflict-Affected Populations in Ukraine

Проєкт спрямований на зниження ризиків ґендерно зумовленого насильства та формування стійкого ставлення до безпеки, здоров'я, гідності, економічної незалежності та самодостатності з боку постраждалих осіб та суспільства в цілому.
Завершений
Перейти до проєкту Protection and Psychosocial Services for People with Limited Mobility and Persons with Disabilities Affected by the War
Protection and Psychosocial Services for People with Limited Mobility and Persons with Disabilities Affected by the War

Protection and Psychosocial Services for People with Limited Mobility and Persons with Disabilities Affected by the War

The project aims to support evacuated individuals from frontline areas by providing hot meals, essential care products, and psychosocial assistance to people with disabilities, individuals with limited mobility, and those who have lost their documents while staying in transit shelters
Active
Перейти до проєкту Protection and Psychosocial Support for War-Affected Populations in Ukraine’s Frontline Regions
Protection and Psychosocial Support for War-Affected Populations in Ukraine’s Frontline Regions

Protection and Psychosocial Support for War-Affected Populations in Ukraine’s Frontline Regions

The project aims to support war-affected individuals by providing individual consultations with psychosocial and legal specialists, professional development opportunities through courses, trainings, and workshops, events promoting social adaptation and emotional recovery. These activities take place in safe and welcoming environments known as Zatyshno Spaces, as well as through mobile psychosocial and legal support teams operating in the Dnipropetrovsk, Mykolaiv, Zaporizhzhia, and Kharkiv regions.
Active
Перейти до проєкту Support for War-Affected Vulnerable Groups and Residents of Remote Areas of Ukraine
Support for War-Affected Vulnerable Groups and Residents of Remote Areas of Ukraine

Support for War-Affected Vulnerable Groups and Residents of Remote Areas of Ukraine

This initiative is part of a larger effort to address the psychosocial consequences of war in Ukraine. It includes: monitoring the impact of the war on civilians, particularly in the education sector; documenting human rights violations; raising awareness nationally and internationally about the challenges faced by educators and affected communities
Active
Перейти до проєкту Empowering Civil Society for Nonviolent Conflict Transformation with State Actors
Empowering Civil Society for Nonviolent Conflict Transformation with State Actors

Empowering Civil Society for Nonviolent Conflict Transformation with State Actors

This project is implemented under the Civil Peace Service (CPS) program and focuses on providing targeted support for nonviolent conflict resolution. It aims to empower individuals, initiatives, and organizations in conflict-affected areas. The project supports their commitment to peacebuilding and justice
Active

Our Team

The psychosocial support team includes psychologists and social specialists. Our mobile teams regularly visit remote communities, providing assistance in compact settlements and at Zatyshno space, a safe space for psychosocial and legal support.

We implement a range of projects aimed at stabilizing civilians’ mental health, including:
  • Mobile brigade counseling in frontline areas
  • Webinars and support groups
  • Crisis counseling
  • Art therapy sessions for children and adults

Our teams consist of psychologists, social workers, and coordinators. These multidisciplinary teams are highly effective in both rapid emergency response and long-term, comprehensive support.

We reach remote communities where residents lack direct access to specialists due to transportation, financial, or other barriers. Our experts provide free counseling, training, art therapy sessions, and workshops for both children and adults.

Additionally, mobile teams assist individuals in transit shelters, helping them emotionally stabilize and restore lost documents.

Zatyshno space teams provide support in Cherkasy, Kropyvnytskyi, Vinnytsia, Zaporizhzhia, Mykolaiv, and Kharkiv.

Our psychologists also support the entire East SOS team, conducting intervisions, retreats, and support circles.

Psychosocial direction | CF «East SOS», картинка №1
A team of psychologists and social workers provides crisis support and assistance at the Humanitarian Coordination Center in the Kharkiv region

History

2022

We began providing psychosocial support to internally displaced persons (IDPs) affected by Russian aggression, implementing several projects to help stabilize civilians’ mental health.

Our psychosocial support expanded through the Safe Spaces of the Zatyshno space network, which has become a haven for those displaced by war. These spaces offer visitors opportunities to socialize, engage in meaningful activities, support children’s adaptation, and learn new skills. With the support of our international partners, we established the first Safe Space in Cherkasy.

Additionally, our mobile psychosocial support teams have started operating, providing free assistance to IDPs.

The psychosocial team, together with trainers and participants of the “From Conflict to Dialogue” training, developed the “I Can” manual—a resource that provides advice on overcoming stress, responding to conflict, and techniques for managing stressful situations.

2023

With the support of international donors, we established Safe Spaces in Kropyvnytskyi, Khust, Vinnytsia, Zaporizhzhia, Mykolaiv, Kharkiv, and Odesa. These spaces regularly host themed events designed to provide psychological support to visitors. Our activities included youth day camps, where participants could engage in various activities such as quests, games, socializing, and exercises aimed at improving communication skills. During the first year, over 5,000 women visited the Safe Spaces, with approximately 80% of them having fled their homes due to the full-scale war.

The mobile teams providing psychological and social support have significantly expanded their activities, offering assistance in the Zaporizhzhia, Kharkiv, Mykolaiv, Kherson, and Dnipro regions. They visit remote communities where residents often lack direct access to specialists. Our experts provide free consultations and conduct training, art therapy sessions, and workshops for both children and adults. Our teams joined the emergency response and support efforts following the Kakhovka dam explosion caused by the Russian army. They also welcomed and assisted Ukrainians at a checkpoint in the Sumy region, which borders russia.

2024 – present

By 2024, seven Zatyshno space locations had been established. Since May 2024, support teams have continued providing assistance in Kharkiv, Mykolaiv, Kropyvnytskyi, Cherkasy, Vinnytsia, and Zaporizhzhia.

Throughout 2024, mobile psychological and social support teams remained active in the Zaporizhzhia, Kharkiv, Mykolaiv, Kherson, and Dnipro regions. Psychologists and social workers not only provide primary care but also foster long-term interactions with residents of frontline and recently de-occupied settlements.

Additionally, mobile teams assist evacuees in transit shelters, helping stabilize their emotional state and restore lost documents.

The teams have also been actively engaged in emergency response efforts in the Kharkiv region, where hostilities have intensified, ensuring critical support for those affected.

Life under occupation brought immense challenges—constant danger, lack of medical care, information isolation, and restricted access to government-controlled areas. Many lost loved ones, while others found themselves without essential documents. Each of these factors takes a serious toll on mental health.

Volodymyr Kruhlov, Mobile Psychologist, Psychosocial Support Team

Contacts

To request a mobile team, call 0800 332 614. Our specialists are available Monday through Saturday from 8 AM to 6 PM

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